Legal
Refunds.
This is a rebate process tied to a specific, provable fit problem, not an unconditional money-back guarantee. The position is shown again at checkout before you pay.
A plain-language summary of Section 6, "Product Terms & Conditions (The Agreement)," of EVAC's WHIP MK I Procurement & Assembly Document (Rev K, October 20, 2026). The full text you accept at checkout controls, together with the order terms shown beside it there. Last updated October 20, 2026. Questions about a specific clause go to EVAC at info@evacarmor.com or through the contact form, not to Integrity Web Creations.
1.The 90-day warranty
THIS LIMITED WARRANTY GIVES YOU SPECIFIC LEGAL RIGHTS AND YOU MAY ALSO HAVE OTHER RIGHTS, WHICH VARY FROM STATE TO STATE.
EVAC warrants that products purchased from the site will be free from defects in materials and workmanship for 90 days, starting on the date of purchase. The warranty does not extend past the original purchaser. EVAC limits the duration and remedies of all implied warranties, including the warranties of merchantability and fitness for a particular purpose, to the duration of this limited warranty.
This warranty does not cover damage from:
- Transportation or storage
- Improper use, or modification of the kit
- Failure to follow the product instructions, or to perform preventive maintenance
- Combination or use with materials not authorized in writing by EVAC
- Unauthorized repair
- Normal wear and tear
- Accidents, abuse, or other causes beyond EVAC's reasonable control
During the warranty period, EVAC will, at its sole discretion, repair or replace a defective product free of charge, or refund its purchase price. EVAC does not pay return shipping for a repaired or replacement product. For a defective service, EVAC will repair, re-perform, cure or refund it after at least two attempts to cure. To obtain warranty service, email EVAC's customer service during the warranty period.
These remedies are the buyer's sole and exclusive remedy. EVAC's liability will never exceed the amount you actually paid for the product or service, and EVAC is not liable for any loss of production, work, data, use, business, goodwill, reputation, revenue or profit, any diminution in value, costs of replacement goods or services, or any consequential, incidental, special or punitive damages or losses, whether direct or indirect.
Some states do not allow limitations on how long an implied warranty lasts, or the exclusion or limitation of incidental or consequential damages, so the above limitations or exclusions may not apply to you. This warranty gives you specific legal rights, and you may also have other rights which vary from state to state.
2.The MK I rebate: when it will not fit
A proper fit for WHIP MK I is defined as the top three hooks seating securely in the top door frame with the door shut, and the side and bottom straps securing properly. If your finished panel does not fit that way, EVAC will refund the price you paid for that door's license ($99.00), the only cost the rebate covers, under these conditions:
- You email EVAC within 90 days of your purchase date, showing that the kit will not fit properly and safely on your specific vehicle.
- At least two EVAC-led video meetings take place first. During these, EVAC can recommend fixes such as redrilling, cutting, or other physical changes.
- You implement any recommended changes yourself, at your own cost and location, and send EVAC video or photo evidence if they did not work.
- Only plastic cleaner may have been used on the kit. Any other cleaner, including glass cleaner, voids the warranty and rebate.
- Only the parts listed in the assembly document were used. Substituting unlisted parts voids the warranty.
Once EVAC agrees the kit will not properly work on your vehicle, you will receive an authorization email and a physical check within 90 days of that email.
Check fit before you build. The document requires a door with three straight edges large enough to hang the hooks and straps on, and a panel no larger than 36 by 36 inches. If either is in question for your vehicle, the document says to stop and follow this rebate process before going further.
3.What this does not cover
This is not a change-of-mind return policy, and EVAC does not accept products back without prior written permission. It also is not a substitute for reading the license agreement before you buy. The fit standard above and the 90-day window are the whole of the policy. If EVAC has not met its obligations under this warranty, the dispute resolution process in the license agreement applies.